Terms and Conditions

Hello, as you will all be aware as a "non-essential" business we were forced to close our business as of Thursday 5th November.

However, "non-essential" businesses are still allowed to offer a click and collect service.

We are putting some of our products onto an e-commerce platform to allow our local customers who would normally buy from us in person to still be able to buy our products and collect them from the store instead.

The collection service will be available on Saturdays 10:30-14:00 whilst lockdown is in operation.

We will be operating a one in one out policy at the door during collection times. If you are waiting to collect and order and see there is already someone else being served please wait outside and we will get to you as soon as possible. Thank you for your patience.

If you are shielding and unable to or do not feel safe in coming to collect then please contact us before placing any order via the contact form or directly via quietudestore@gmail.com and will we try to accommodate delivery where possible.

However, please keep in mind that we will not always be able to deliver and if we are it will only be to the immediate areas surrounding Stirchley. So please don't be disappointed if we can't deliver.

We will be adding more products to the online shop over the coming days, if there are any items you wish to purchase that you know we sell but are not currently available to select online then please contact us and if we have the items in stock can arrange to send payment links via SMS or email.

This is a new system for us so please bear with us whilst we find our feet.

We hope you are all keeping well and staying positive during these testing times.

Best wishes to all our customers and local businesses from Sam & Jen X